When the RUCKUS ICX-7150-C12P Switch's IP address cannot be retrieved to access the Command Line Interface (CLI), the alternative method is to connect via a Console cable between the Switch and a laptop/Computer.
The following RUCKUS Lennar Knowledge Base self-help article provides step-by-step instructions on how to access the CLI using a Console cable connection.
Customer Environment :
- Product(s): RUCKUS ICX-7150-C12P Switch.
- Software / Firmware Version: -NA-
- Other Conditions: -NA-
Console Access Setup Requirements :
- RUCKUS ICX-7150-C12P Switch.
- Console Cable (RJ45 to RJ45 or USB to RJ45, depending on your laptop/PC serial port).
- Terminal Emulation Software (e.g., PuTTY)
- Laptop or PC with a serial port or USB-to-RJ45 adapter.
You will need one of the following cables :
A USB console cable with a Type-C connector: One end should have a USB Type-C connector, and the other end should be a standard USB (Type-A) connector. (Figure 1)
Figure 1: USB Type-C to USB Type-A Connector
OR
A serial console cable with an RJ-45 connector: You can use a cable with RJ-45 connectors on both ends. Alternatively, a cable with an RJ-45 connector on one end and a standard USB (Type-A) connector on the other, depending on the available port on your laptop. (Figure 2)
Figure 2: RJ-45 to RJ-45 and RJ-45 to USB Type-A Connectors
Step-by-Step Instructions :
Step 1: Locate and Connect the Console Cable
The port you use will depend on the type of console cable you are using. Either Port 1 or Port 15, as shown in Figure 3.
Figure 3: Console Port Details of the RUCKUS ICX-7150-C12P Switch
Step 2 : Download and Install the RUCKUS Switch Drivers:
To access the device via the console, a driver must be installed so that your workstation (PC, desktop, or laptop) can recognize the console cable.
Please follow the steps below:
1. Download the ZIP file from the following link: Brocade / Ruckus 7150 USB Serial driver Windows
2. Once downloaded, right-click the ZIP file and select “Extract All.” (Figure 6)
3. After extracting the files, run the installer to install the driver.
Refer to the Figure 5 for visual guidance:
Figure 6: Extract and Install Information of the Driver
You also need the USB-to-UART bridge driver (Figure 7), which can be downloaded from: CP210x USB to UART Bridge VCP Drivers
Refer to the Figure 7 for visual guidance:
Figure 7: Download Information of VCP DriversStep 3 : Install CLI/Terminal Software
Download and install a CLI/terminal emulation program:
- If you don’t have PuTTY installed, download it here:
PuTTY for Windows - Launch the PuTTy software on your Laptop/PC.
Step 4 : Configure PuTTy Software Settings
Set up the CLI/terminal connection in the software to match the correct serial parameters for the RUCKUS ICX Switch:
The COM port number entered in the “Serial line” field will vary depending on your system's Device Manager configuration.
To identify the correct COM port:
1. Open Device Manager on your computer.
2. Expand the “Ports (COM & LPT)” section. (Figure 8 & 9)
3. Look for a device listed as “Silicon Labs CP210x USB to UART Bridge (COMx)” the COMx value (e.g., COM3, COM5) indicates the correct port to use.
4. For example, in PuTTY: (Figure 10)
- Choose "Serial" as the connection type.
- Enter the correct COM port number (e.g., COM3, COM5).
5. Click "Open" or “Start” to initiate the connection.
Refer to the Figure 8 & 9 for visual guidance:
Figure 9: Information RUCKUS Switch COM Port (Example-2) 
Figure 10: PuTTY Application Serial Console Connection Configuration
Step 5: Accessing PuTTy CLI:
Once you open PuTTY, you will see a screen similar to Figure 11. Press Enter to initiate the session.
Figure 11: PuTTY Application Serial Console Initial Screen
Once logged in, you will see the command-line interface (CLI) where you can begin configuring the switch and you should then see one of the following CLI prompts:
ICX7150-12 Router>
OR
ICX7150-24P Switch>
Video Demonstration:
For a detailed walkthrough on how to access the console of the RUCKUS ICX-7150-C12P Switch using a USB Type-C connection, please refer to the following video: RUCKUS ICX 7150 USB TYPE-C Console
Troubleshooting Tips:
- No Output on Screen: Ensure that your serial port settings match the default settings for the RUCKUS switch.
- Wrong COM Port: If the terminal software is not connecting, double-check the COM port in your terminal software to ensure it matches the correct port your cable is connected to.
- No Login Prompt: If the console is not showing the login prompt, try restarting the switch or checking the cable connection.
By following these steps, you should be able to successfully establish a console connection to your RUCKUS ICX-7150-C12P Switch and begin configuring it via the CLI.
Still Need Help?
If you’re still experiencing issues or need help with any of the steps:
Visit the RUCKUS Lennar Home Support Community
Post your query or share a photo of your RUCKUS ICX-7150-C12P Switch and RUCKUS Access Points, our support team and community members are here to assist you.
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