ICX7150 no power to ports

[MSellman]

The other day my ICX 7150 stopped supplying power to our wireless access points. We were able to test the ports and Internet is still flowing through, but power is not. We’ve reset the switch using the online troubleshooting advice both by powering it off and holding down the reset button and those options did not correct the situation. Can I get an RMA to return this device under warranty and get a new one? 

[MSellman]

Hello - I attempted both options.  Thanks.

[Imran_ruckus]

Hi @MSellman 

Thank you for the response and the details.

Could you please share a screenshot of the screen when you try to use the Switch IP Address to access the CLI?

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.