RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
04-21-2023 02:30 PM
Hello, my managed switch ICX7150 failed again when there was a power drop for approximately 1 min. I am tired of this failing again every time there is a power blip. So I am replacing it with a non-managed POE+ switch from a different brand.
I still have my 2 APs from Ruckus - they are the R510s. Both of them are working (power is green, 5Ghz is green etc.etc.) But I need to manage them. Is there an app i can use? I have the unleashed app, but unable to access the APs through that app since it is not showing "Configure.Me-xxxx" in my wifi ssid options.
I guess it ie because it is not factory install - can someone please help me figure out a way to help manage these R510 APs ?
04-24-2023 08:34 AM
Hi @wmckennaiv
Greetings!!!
Thank you for contacting Lennar Home Community.
Hope you are doing well
As this case is raised by @rama9998
To avoid confusion with posts, you can create your own post with the problem you're facing and a detailed description of the network issue and what you've done so that we can guide you properly.
Thank you again for understanding.
Best regards,
Imran Sanadi
Lennar Home Community.
04-22-2023 10:10 AM
Lennar told me I could request a new switch since the software is faulty and I have a lifetime warranty on this not is not my job to fix your product. Please reach out to me so you can process a new switch for me.
