01-10-2024 09:21 PM
Our home lost power after which, our ICX7150 will no longer boot. The power light is green and the system light is steady amber. I've attempted a reset after which all status lights blink amber while power light is steady green. I have also tried to perform a software recovery following these instructions: https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...
I'm stuck at the point where I test the connection via ping. The switch is not able to connect and gives an "is not alive" message when I ping the server IP. I get the same messaging when I attempt to ping the local IP on the switch as well. I've tried with multiple machines, network interfaces and cables with exactly the same results. Are there any other tricks I can try?
Solved! Go to Solution.
01-10-2024 10:33 PM
The issue is resolved. I needed to copy just the two files to upgrade folder.