ICX7150 Switch routing code issue, slow and intermittent internet

[asaad1972]

Hi,

I have issues with my Ruckus network. I had a power down issue and Cox issues. Now my Cox network works fine but my Ruckus network has many issues. Internet is very slow or not working at all. My Unleashed app is showing ICX7150-C12-Router and "connecting (discovery)" with red font.

I read many other forums that all point to the routing code issue. I tried to connect with a Putty command line to my switch but the CLI doesn't accept the commands listed on other forums, such as "show flash", "copy flash flash secondary", "boot system flash secondary yes". I am attaching a screenshot of my Putty CLI window.

I see 3 IP addresses for Ruckus Wireless since I have one switch and two APs. One IP doesn't connect while the second doesn't accept the "enable" command. The third one is the one that I am showing the screenshot from above.

I also tried to connect to the switch with a USB cable but I couldn't find instructions to connect with the serial interface.

Please advise on how to reconfigure the switch out of this Routing mode. 

Thanks

Ashraf

[Imran_ruckus]

Hello @asaad1972 

Greetings!!!

I hope this message finds you well.

Thank you for your response and the update.

It appears that the Access Points (APs) are now functioning normally. The observed speed variations may be attributed to several factors, such as RF interference and the distance between the device and the AP.

To clarify, a 2.4 GHz connection generally provides longer range but at lower speeds, whereas 5 GHz frequencies offer faster speeds but cover shorter distances. The choice between 2.4 GHz and 5 GHz is often determined automatically by the end device (such as phones, PCs, Ring doorbells, Mac devices, iPhones). Additionally, network configuration (Wi-Fi/SSID/WLAN) may specify whether the network supports only 2.4 GHz, only 5 GHz, or both.

It's also worth noting that many electronic devices and appliances, such as microwaves, baby monitors, security cameras, garage door openers, and phones, operate on the 2.4 GHz frequency, which can contribute to interference. Screenshot below for the reference.

Please let me know if you have any further questions or concerns.

Thank you once again for your patience and understanding.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

[asaad1972]

Thanks Imran for all your help!

Best regards

Ashraf

[Imran_ruckus]

Hi @asaad1972 

Thank you for the response.

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.