ICX7150 Switch routing code issue, slow and intermittent internet

[asaad1972]

Hi,

I have issues with my Ruckus network. I had a power down issue and Cox issues. Now my Cox network works fine but my Ruckus network has many issues. Internet is very slow or not working at all. My Unleashed app is showing ICX7150-C12-Router and "connecting (discovery)" with red font.

I read many other forums that all point to the routing code issue. I tried to connect with a Putty command line to my switch but the CLI doesn't accept the commands listed on other forums, such as "show flash", "copy flash flash secondary", "boot system flash secondary yes". I am attaching a screenshot of my Putty CLI window.

I see 3 IP addresses for Ruckus Wireless since I have one switch and two APs. One IP doesn't connect while the second doesn't accept the "enable" command. The third one is the one that I am showing the screenshot from above.

I also tried to connect to the switch with a USB cable but I couldn't find instructions to connect with the serial interface.

Please advise on how to reconfigure the switch out of this Routing mode. 

Thanks

Ashraf

[Imran_ruckus]

hi @asaad1972 

Thank you for your response and the update.

Could you please confirm whether you are experiencing improved speed with the RUCKUS devices, or if the performance remains the same?

Thank you once again for your patience and understanding.

Best regards,

Imran Sanadi
RUCKUS, Lennar Home Community

[asaad1972]

Hi Imran,

The Wifi speed is still the same even after upgrading the system. The speed between the APs seems to be high still but the Wifi on my different devices is limited to <90Msps.

Thanks

Ashraf

[Imran_ruckus]

Hi @asaad1972 

Thank you for your response and the update.

To compare the speeds between the Access Point Wi-Fi and the Switch, please connect an Ethernet cable from your laptop to any 1 of the 12 ports on the Switch (refer to the screenshots below). Then, check the speed through your laptop’s web browser using this wired Internet connection.

Please review and let me know the results.

Thank you once again for your patience and understanding.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community

[asaad1972]

Hi Imran,

The speed via an ethernet cable from the switch to my desktop is around 900Msps as shown below.

We had a power outage last night and the Wifi speed is better now from different spots in my house, as shown below. So the full power cycle of the system may have helped as well.

Thanks

Ashraf

   

[asaad1972]

Actually, the 319 Msps speed was the ISP Wifi, closer to the router, but the 105Msps & 185Msps are from the AP Wifi.

Thanks

Ashraf