Hoping you can help! We have a Lennar house built in 2020. Our ONT is connected to our Router which connects to the Ruckus Switch (Model in title). The system light is solid amber and the power light is solid green. I have no link lights to the switch on either the router or the Ruckus switch.
I have power cycled the switch several times as well as attempted to reset the switch. Telnet into the HostName or IP address of the switch when connected via USB C or CAT6 cable fails. Putty also cannot find the device.
If that does not make any difference, we need to perform a software recovery since it can be that the image flash is corrupted so in basic words the unit is not able to boot up properly and need re-install the image to boot up properly.
3-We need to access (physical) using one of the cables to the ICX-7150C12P mentioned on the below guide:
I have tried the below steps. Resetting and/or power cycling the device showed no effect. Issue persists
I was able to download and install the requested drivers. I was finally able to connect to the device using Putty (I couldn't find the correct COM port). Upon attempting any commands in Putty (e.g. boot_primary or boot_secondary), the screen displayed jibberish (see attached). I waited for it to finish but now it is jjust showing a blinking cursor in Putty and it is not allowing me to type any commands.