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ICX7150-C12P-2X1G not powering up

rmarot
New Contributor

‎02-14-2023 03:53 PM

I have a Lennar home in a smart neighborhood where every house has the ICX7150-C12P-2X1G.  Mine is no longer powering up and my neighbor mentioned that this device has a lifetime warranty as his failed as well. He called Ruckus, opened a case, worked with support to prove that the device is faulty and won't power up and received a new one and returned the faulty one.  How do I initiate that process ?

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