ICX 7150

[rbushore]

My ICX 7150 has stopped working. There was no WiFi signal in my house so I checked the ICX and it was dead. I recycled power to it and the status lights cam on momentarily but then extinguished and nothing happened. Would not reboot. Can it be fixed?

Roger. 

[rbushore]

My ICX 7150-C12P stopped working.  The R510 APs were no longer transmitting a wifi signal. Checked the ICX and there were zero lights illuminated on it. I reset power to the ICX upon which the status lights illuminate momentarily and then turn off. No lights turns on after that and seems it doesn’t work at all. 

[Imran_ruckus]

Hi @rbushore 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

I can see there is another post raised by you on the Lennar forum (please refer to the below link). Please follow the same post thread, one of our Engineers, Jayavidhya will assist you with the same.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/ICX-7150/m-p/72082#M14790

please let me know if you have any queries in this regard.

Thank you again for understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Jayavidhya]

Hi @rbushore 

Greetings of the day,

Thanks for the detailed description of the issue.

Please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Also please share the image of the switch and the access points showing the cable connections as mentioned below.

Here is where you can upload the image/photo :

you can also drag it to the chat.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[rbushore]

There are zero lights illuminated on the APs and zero lights on the switch. I removed the switch and disconnected it from my network. I have a backup WiFi signal from my modem.