ICX 7150 will not power on

[Djestes24]

My unit will flash lights when plugged in and then no other activity (green lights on front or ability to access via app). 

[Jayavidhya]

Hi @Djestes24 

Thanks for your reply,

Please share the screenshot of the error you are getting while following the software recovery process.

Best regards,

Jayavidhya

Lennar Home Community

[Djestes24]

What else do you need to understand to replace this unit? There are no lights on the unit. The error is cannot connect because there is no power. The leds do not light up in maintenance port or on my computer. If I go to comm screen it reads as if nothing is connected. This is beyond a joke at this point that I continue to try things on a dead machine. 

[Jayavidhya]

Hi @Djestes24 

Based on the images you have share, seems that the your switch is not responding  this unit should be RMA (return merchandise authorization) in simple words replace it.

Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL) and paste it into the chat to start unit replacement.

The below link is to contact us by chat (only)

https://support.ruckuswireless.com/contact-us

Best regards,

Jayavidhya

Lennar Home Community