ICX 7150 will not power on

[mpuhalov]

I have an ICX 7150-C12 that will not power on.  S/N is FEK3233N0KV

How do I get and RMA?

[Jayavidhya]

Hi @mpuhalov

Thank you for the details provided, based on the troubleshooting you have done since the ICX7150 Switch is dead even in directly wire to the power outlet, this unit must be RMA (return merchandise authorization), which means to replace it, please contact us via chat, comment that you already have a post that we have approved the RMA for you, copy the link from this post and paste it into the chat to initiate the unit replacement.

Link for the Chat

https://support.ruckuswireless.com/contact-us

Best regards,

Jayavidhya

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