ICX-7150 stuck in boot loop with amber syst light. No ports working.

[kizzlebits14]

My ICX-6150 has been stuck in a boot loop after trying to reset it. I have followed the posted instructions and done the power cycle with the reset pin 20+ times with no luck. Everything was working fine before but now it just stays on the amber light with no connectivity. I believe it needs to be RMA'd.

[Sgatjens]

Hello @kizzlebits14 
Greetings! 

Thank you for reaching out to the RUCKUS Lennar Home Community. 

I hope this message finds you well. 

We appreciate the information you provided regarding your RUCKUS ICX-7150-C12P Switch. 
 
Please try performing the software recovery. If the issue persists, please let me know so that we can proceed with an RMA. 
 
How to perform a Software recovery on an ICX7150 switch 
 
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re... 

Best regards,
RUCKUS | Lennar Home Community Support

[Sgatjens]

Hi @kizzlebits14 

Greetings!!! 

I trust this message finds you well. 

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Thank you. 

  

Best regards, 
RUCKUS | Lennar Home Community Support