Hello, I have a ICX 7150 that has not been working, I have followed all console connection settings to hit a "failed ping" message...I was wondering what else could I possibly do, or what pictures/proof do I need to provide for a replacement device.
This community has helped me tremendously with all the possible troubleshooting steps, the techs are responsive and this forum is extremely valuable...however I have hit a brick wall.
So, I performed the reset 17 times and on the 5th time the lights flashed like 2 seconds earlier than usual. Other than that, the blinking amber continues. So, I started the software update yet again and have hit a brick wall when it comes to ping testing the connectivity to my network IP. The network IP is "not alive".