ICX 7150 - Replacement

[mattmorin15]

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I have tried everything here and am unable to get this switch to reboot. I also cannot download files to my computer and access the switch remotely. 

[Vásquez_Fer]

Hi @Rickl 

Basically, due the power outage the switch went to a state that we called (boot-mode) that for that reason the ICX-7150-C12p is not able to boot up properly. 

That does not mean is broken or need to be replace 'in some cases'

1-Please try to disconnect from the Power outlet the ICX-7150 and reconnected.

2-Please try to press the reset button using a paper click or a small stick 

1. Remove power from the switch.
2. Press and hold the Reset button while applying power to the switch.
3. After all the system LEDs flash amber, release the Reset button.

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE...

Video link :https://www.youtube.com/watch?v=6jHMTdo_hK4

If that does not make any difference, we need to perform a software recovery since it can be that the image flash is corrupted so in basic words the unit is not able to boot up properly and need re-install the image to boot up properly.

3-We need to access (physical) using one of the cable to the ICX-7150C12P mentioned on the below guide: 

How to console in the ICX-7150-12cp 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

Once we are there, we can try to boot up the unit using the following commands: 

Boot_primary or Boot_secondary 

If that step does not work Software recovery needs to be applied

Here is the guide: 

 https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-r...

Best Regards 

Fernando Vasquez 

[Rickl]

Thanks I’ll give it a try. 

[Rickl]

So I tried disconnecting the power and also the reset steps. The power is green but the System light is still amber. I’ll need to come back to this at a later date as I don’t presently have the time to get into the software recovery steps. Thanks for your help. Rickl