ICX 7150 - Not transferring connection to end-points or rooms

[rcat15]

HI There, I have a 12 port ICX 7150 in my Legrand box and as of the last week it has been disrupting the entire internet connection in the home. I have all of my main device hardwired and it's dropping connection and has been going up and down constantly. I purchased a Ubiquiti POE switch for me other home and decided to swap to see and our internet works perfectly fine after doing so. For some reason the switch is not transferring connection from my router to the rooms/devices and I think it's shot. Are we able to get replacement units or is that out of support now too? My device is less than 2 years old.