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ICX-7150 Not Working

sdtelmc
New Contributor

‎01-09-2023 03:55 PM

My ruckus ICX 7150-C12P Stopped working and stop sending power to the APs. We have rebooted it several times, restarted the program, connected our phone to restart the program-and still, no lights are flashing! We need a new product ASAP! 

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Jayavidhya
Valued Contributor III
In response to sdtelmc

‎01-16-2023 11:20 AM

Hi @sdtelmc

Thank you for the details provided. Since the console access of the switch is not responding, this unit must be RMA (return merchandise authorization) means replace it.

Feel free to contact us via chat, comment you already have a post, copy the link from the post and paste it into the chat to start unit replacement.


Chat direct access Link:
https://support.ruckuswireless.com/contact-us

Best regards,

Jayavidhya

Lennar Home Community

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