08-06-2023 06:58 PM
Hi there,
power outage and now the switchboard and AP’s are not working properly. The switch is showing power and SYST is amber while the AP are completely not showing any lights. I have unplugged for awhile and plugged back in and waited but nothing.
Solved! Go to Solution.
10-16-2023 03:17 PM - edited 10-16-2023 03:26 PM
Hi @Ashleyrod
Greetings!!!
Thank you for the response and the information you shared.
Based on the screenshot you shared, seems like Putty is unable to fetch the firmware files from TFTP server.
Could you please check and confirm, if you have completed configurations, downloaded the firmware files and TFTP application as described in the guide from step 5 onwards?
Please check and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
09-16-2023 02:47 PM
I get this and that's with the firewall down
09-18-2023 08:58 AM
Hi @Ashleyrod
Greetings!!!
Thank you for the response and the information you shared.
Even after turning off the firewall if you see the same error. Please perform the next commands after this step you see in the below ‘not alive’ error.
Please perform the below commands after once you get 'not alive' error:
“setenv image_name SPS08090k.bin” (enter the correct image file name)
“update_primary” (upload the image on the primary partition)
“setenv image_name SPS08090k.bin” (enter the correct image file name)
“update_secondary” (upload the image on the secondary partition)
*Wait that loads the image and continue with the boot:
“setenv uboot mnz10115.bin” (enter the correct boot file name)
“update_uboot” (upload the boot code)
* Wait that loads the boot and continue with the Final command reset:
“reset” (finally enter reset to reload the unit)
After performing the above commands please check if Switch PWR and SYST lights turn GREEN and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
10-16-2023 03:03 PM
this is what i got and my lights went from flashing to off and the only light on steady are the power (green) and system (amber). no worries just trying to get this working again. thank you very much for helping.
10-16-2023 03:17 PM - edited 10-16-2023 03:26 PM
Hi @Ashleyrod
Greetings!!!
Thank you for the response and the information you shared.
Based on the screenshot you shared, seems like Putty is unable to fetch the firmware files from TFTP server.
Could you please check and confirm, if you have completed configurations, downloaded the firmware files and TFTP application as described in the guide from step 5 onwards?
Please check and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
10-16-2023 06:50 PM
sorry didnt mean to hit accept. im still having issues after checking and entering the commands. please see images