Login?

[stacywhitesmith]

Can someone tell me how we login to my Ruckus now? The unleashed.ruckuswireless.com site no longer works.  I know my IP address and all the things...I just don't know where to go.  Thank you in advance! 

[Imran_ruckus]

Hi @stacywhitesmith 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you are unable to access Unleashed using the https://unleashed.ruckuswireless.com/ link. 

Please note, that you must be connected to the RUCKUS Access Point’s Wi-Fi network to access Unleashed using the https://unleashed.ruckuswireless.com/ link Or the IP Address of the Master Access Point.

Could you please let me know about the status of the Unleashed Application on your smartphone?

Please make sure you are connected to your RUCKUS Access Point’s Wi-Fi network and try to access and let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[alex2]

Hello Imran,

I am having the same issue where I am not able to access the link "https://unleashed.ruckuswireless.com/" via my desktop. I am able to access the app via my mobile and both the desktop and mobile are connected to the saem network.

[Imran_ruckus]

Hi @alex2 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well

As this post/case is raised by @stacywhitesmith 

To avoid confusion with posts, you can create your own post with the above information and a detailed description of the network issue and what you've done so that we can guide you properly.

Thank you again for understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.