Please note, that you must be connected to the RUCKUS Access Point’s Wi-Fi network to access Unleashed using the https://unleashed.ruckuswireless.com/ link Or the IP Address of the Master Access Point.
Could you please let me know about the status of the Unleashed Application on your smartphone?
Please make sure you are connected to your RUCKUS Access Point’s Wi-Fi network and try to access and let me know if you have any queries in this regard.
I am having the same issue where I am not able to access the link "https://unleashed.ruckuswireless.com/" via my desktop. I am able to access the app via my mobile and both the desktop and mobile are connected to the saem network.