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ICX 7150-C12P switch random reboots

New Contributor

My ICX 7150-C12P switch is currently up but is randomly rebooting itself. I have a single R510 AP connected to the switch. This started happening several days ago; the switch reboots about every 10-20 minutes, stays up for a while, then starts rebooting itself again randomly. The AP has been updated to the latest 200.14 firmware.

I verified my internet connection is functioning normally (had Spectrum tech out to check yesterday).

How do I go about resolving this issue?


Hi @Therealx24 

Thank you for the response and the update.

We suggest upgrading your switch to the latest stable version as your Switch is on an older version that is 08080d. (as highlighted in the below screenshot)

Please follow to the below steps explaining the Upgrade process. 

The recommended stable versions is 8095g (08.0.95g)

The Upgrade path would be: 08080d (your current version)>>8080f>>8095g

(PLEASE NOTE: Use 08095g patch in place of 8095h as explained in the guide)

Your Upgrade folder should contain these 3 files shown in the below screenshot: (Refer the guide link for more information)

Below are the options or methods to perform the Upgrade on the switch: You could choose any one of these.

1st Option:

1. In this option, we will use a pen drive or USB flash drive in which we move the files to the pen drive and connect it to the Switch then through CLI we execute the commands to upgrade the Switch using the following guide as a reference:

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

2nd Option:

2. The following guide is an example of an upgrade via TFTP server, by using an application (FREE) to send files or upload remote files to a device, in our case, we will use it to update a new version to the Switch, basically it will send the image version remotely from the computer to the switch.

How to upgrade a Switch ICX7150-C12P via TFTP

3rd Option:

3. In this option we Upgrade the Switch from the Web Interface (GUI) of switch.

Try to access your switch from a web browser by pasting the below URL in http or https form whichever that works. or (IP address of Switch. is just as an example)

As you can access CLI, I would suggest you follow the 2nd option. 

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.


Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

View solution in original post



Hi @Therealx24 


Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I could understand that your RUCKUS setup is not working, and the Switch keeps on rebooting.

May I know how many Access Points are connected to your ICX-7150-C12P Switch? If you have more than one Access Point, please check if all the Access Points are upgraded to the same version. All must be Upgraded to the same version. Please refer to the below screenshot as an example.

Also please share the screenshot showing the below information.

Please check and confirm and let me know if you have any queries in this regard.

Thank you again for your patience.


Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Current AP firmware version is Switch is not showing as connected, but AP is connected to port 1 on the switch. Pics attached.Switch.jpgScreenshot 2023-07-20 151412.jpgScreenshot 2023-07-20 151144.jpg

Hi @Therealx24 

Thank you for the response.

As mentioned in my previous post please share the screenshot showing the below information.

Thank you again.


Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

As I said the switch does not show as connected on the dashboard: "Total 0 ICX". I don't know how to obtain the information you're looking for?no_switch.jpg