Thank you for your response. I treid to follow above link but got stuck at stage Start>type device manager>open>Ports (COM &LPT). I am not able to see any option called Ports and hence not able to establish communication between laptop and switch. I used LAN cable to do so. Please guide.
Seem the cable has not been recognized, please follow up the next steps:
1:Factory reset the Switch:
Remove power from the switch.
Press and hold the Reset button while applying power to the switch.
After all the system LEDs flash amber, release the Reset button.
When all the system LEDs blink green, all the configuration data are erased and the switch is returned to its factory configuration. When all the system LEDs are solid green, the erase process is complete and the system reloads. Once reloaded and the SYST LED is steady green, the factory reset is complete.
Ruckus ICX 7150/7650 -ERASE SYSTEM TO FACTORY DEFAULT WITH RESET BUTTON(Tutorial video)
3:If after installing the driver, the cable has still not been recognized, please share a picture of the Switch wire to the computer with the console cable and the COM importation displayed in the computer.