cancel
Showing results for 
Search instead for 
Did you mean: 

ICX 7150-C12P displays orange light for SYST indicator Stuck at Ping is not alive

eduardsiquioco
New Contributor

I'm following the guide posted in another post but I am getting trying to do PING but it is saying host is not alive.

printenv
baudrate=9600
ipaddr=192.168.0.3
serverip=192.168.0.2
netmask=255.255.255.0
gatewayip=192.168.0.2
uboot=mnz10114
image_name=SPR08080d.bin
ver=10.1.14T225 (Nov 15 2018 - 04:59:18 -0800)

Environment size: 185/16379 bytes
ICX7150-Boot>ping 192.168.0.2
Change GMAC speed to 1000MB
Using bcm_xgs_gmac-0 device

ping failed; host 192.168.0.2 is not alive

Guide I'm following:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...


 

1 ACCEPTED SOLUTION

Hi @eduardsiquioco 

 

 

Greetings of the day,

 

Thanks for the detailed description.

 

Please try the same troubleshooting steps by turning off the windows firewall. Here I share the guide on how to turn off windows firewall.

 

Guide to turn off Windows firewall

https://support.microsoft.com/en-us/windows/turn-microsoft-defender-firewall-on-or-off-ec0844f7-aebd...

 

Please read the guide carefully before starting the steps.

 

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Ruckus ICX Recovery tutorial video

https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s

 

Best regards,

Jayavidhya

Lennar Home Community
 

View solution in original post

8 REPLIES 8

eduardsiquioco
New Contributor

Attaching here all photos of setup of IP and connections to the switch

 

Screenshot 2023-04-30 181952.pngScreenshot 2023-04-30 182705.pngScreenshot 2023-04-30 182737.png

Screenshot 2023-04-30 194139.png

Hi @eduardsiquioco 

 

Greetings of the day,

 

For detailed understanding of the issue, please provide an image/photo where you are trying to connect via console / Ethernet  from ICX 7150 - C12 P (USB type C to USB ) to PC. ( Physical setup ) like the following example : 

 usb.png

Before uploading the photos please login to the RUCKUS account and you can upload the image.

Vsquez_Fer_0-1673449547330.png

 

 

Best regards,

Jayavidhya

Lennar Home Community
 

Reposted with more pics below