ICX 7150-C12P - Lights Flash Once, Then Nothing Probaly Dead Power Supply

[Jay2003]

The switch, ICX 7150-C12P, will no longer boot. When plugged in all lights on the front will flash yellow once, then no other feedback is given. Issue persists when using alternate cables and outlet as well.

I’ve also tried holding the reset button while plugging it in, issue persists.

Switch was acquired with the home via Lennar. I am the original owner of the home.

Video Showing Working Outlet + Light Flash

https://www.dropbox.com/scl/fi/7ntur7b1uyce1d7qpjnh6/Video-Jul-12-2026-16-55-40.mov?rlkey=rxf3h79muv...

[Sgatjens]

Hello @Jay2003 

Greetings!

Thank you for reaching out to the RUCKUS Lennar Home Community.

I hope this message finds you well.

We appreciate the information you provided regarding your RUCKUS ICX-7150-C12P Switch.

Please try performing the software recovery. If the issue persists, please let me know so that we can proceed with an RMA.

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Kind regards,
Sofia Gätjens

Technical Support Engineer L2 TAC Wired | RUCKUS Networks

Ruckus Networks is now part of Belden Inc.

[Jay2003]

Good Morning,

I attempted to perform a software recovery on my switch, but it failed because the device does not stay powered on long enough to establish a connection, as shown in the video I previously attached.

Since I work from home, this is critical to my network. Could we please start the RMA process as soon as possible?

Thank you for your help.

[Sgatjens]

Hello @Jay2003 
 

Thank you for sharing the requested information. 

Based on the troubleshooting performed, your ICX-7150-C12P Switch is not responding properly, and the Software Recovery process has been unsuccessful. A hard reset was also attempted; however, the issue still persists. 

As a result, this Switch unit appears to be defective and needs to be replaced through the RMA (Return Merchandise Authorization) process. 

To initiate the replacement, Please use the private chat option to respond so we can proceed further. For your reference, I have included a screenshot below. 

 

Please let me know if you have any queries in this regard. 

Thank you again for your patience and understanding. 

Best regards,
RUCKUS | Lennar Home Community Support