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Hub not working not lights on unit

New Contributor

The hub is not working.  No lights coming on when tried to reboot.  Need help to fix problem.  
can be reached at



Hi @jusmered12 


Greetings of the day,


Please let us know the below details for further troubleshooting steps.


1. Try to connect the computer to the ISP router with the ethernet cable and run the speed test. Confirm if your speed is stable and search for websites,  make sure you have no issues.

2.  On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on?

3- Make sure it is plugged into a well-known outlet/power source

4- Are the Access Points R510 powering up? 

5- If yes please let us know the LED status of the access points using the below guide.

R510 LED lights

6- Please make sure whether you are having any connectivity issues like webpage not loading or slow connectivity.


Best regards,


Lennar Home Community