How to switch out faulty ICX 7150-C12P unit? my unit is faulty due to weather?

[horaceahenry]

My ICX 7150-C12P unit has to replaced again due to power loss in the home. My R150 units are not receiving power "PoE" from the main switch. This has happened to me once already and is very frustrating. I have power cycled both the routers and the ICX, as well as reset (little reset button, hold 10 seconds while powering on) the ICX multiple times. What are the new steps to getting the unit switched out? Thank in advance? Also what are recommendations to prevent this in the future

[horaceahenry]

I also have it plugged in to a power source 

[horaceahenry]

 

[horaceahenry]

are you not seeing my picture? i think i was able to get it, but now it is asking me for login information on the termial screen. login and password for access, does that seem correct. That happens when i say boot_primary

[horaceahenry]

anybody there? i am on a tight time schedule

[Vásquez_Fer]

Hi @horaceahenry 

if this the switch is asking for a credentials please try the defaults 

Username:admin password: Lennar / Username:admin password: Ruckus! / Username:admin password: Ruckus1 / Username: super password: sp-admin / 

While you type the password you won't see that you don't type (it's like hiding) just write it down and press enter

Best Regards 

Fernando Vasquez