My ICX 7150-C12P unit has to replaced again due to power loss in the home. My R150 units are not receiving power "PoE" from the main switch. This has happened to me once already and is very frustrating. I have power cycled both the routers and the ICX, as well as reset (little reset button, hold 10 seconds while powering on) the ICX multiple times. What are the new steps to getting the unit switched out? Thank in advance? Also what are recommendations to prevent this in the future
If that does not make any difference, we need to perform a software recovery since it can be that the image flash is corrupted so in basic words the unit is not able to boot up properly and need re-install the image to boot up properly.
3-We need to access (physical) using one of the cables to the ICX-7150C12P mentioned on the below guide:
yea, i was reading what you guys are doing to other lennar customers now that you guys switched to this community board. I've tried the reset part already and I don't have the resources/time to to all that computer/downloading flash drive stuff, it is VERY complicated. Who can I take the box to fix that? Do you guys have a tech/location? and how can this be prevented in the future if you guys are basically unwilling to help, because its clearly going to be a common problem.