How to setup after factory reset

[CraigFamily]

I did a factory reset and now I can’t setup

[Jayavidhya]

Hi @CraigFamily 

Greetings of the day,

Please give the detailed description of the issue.

1. Please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

 

RUCKUS LED Lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

2. Are the Access points getting power?

3. Please let us know how many access points are connected to the switch.

Best regards,

Jayavidhya

Lennar Home Community
 

[CraigFamily]

Everything is working correctly I just have No access to settings and the name changed to ruckus wireless 1 plus the mobile app is not working

before I could access the settings through my laptop but now I can’t 

[CraigFamily]

Could someone just call me and walk me through it please and thank you

[CraigFamily]

951-525-2698