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How to login to IP access point with no prior log in

Gmaofmany
New Contributor

I have been having an issue with my R510 AP going in and out for my internet since a power outage. I moved into my lennar home in 2019, so i am sure it needs to be updated. However, when i used the free software to get the IP address (it showed ruckus wireless) and put that into my browser it did prompt the login page. I do NOT know the credentials for this. Ive never been to this point before. On the back of the actual AP it states username- super and password is sp-admin, but these do not work. I then tried username admin and password sp-admin and nothing. I have never logged in to set any password (i tried reset password and it told me log in to set a password first). I obviously need to update this AP. So how can I log in so i can do this? 

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