Got disconnected and connection disappeared during firmware update.

[JMOCANA]

During update of unleashed firmware my internet connection disappeared, the extender router started showing amber light on 5G and 2.4

[Jayavidhya]

Hi @JMOCANA 

If the credentials doesn't work, please follow the below steps to reset the Password on the ICX-7150-C12P Switch:

Please follow the below guide to perform password recovery:

Password Recovery on a Ruckus ICX Tutorial video

https://www.youtube.com/watch?v=XJS28DWbHM4

Recovery Process:

1. Console access to the switch.

How to console in the ICX-7150-C12P

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

     2. Reboot the switch with the console cable attached and press "b" until the following is displayed.

• Enter 'b' to stop at boot monitor:  0

1. Using the following commands to remove the password

• no password
• boot_secondary

Now again reset your new credentials as mentioned in the steps below:

Edit the current or create a new password and username by using the below commands:

enable

configure terminal

device(config)# username super password pass

Where the username is ’super’ and password ‘pass’

 
In order to allow the correct authentication please run the following commands:

 
Device(config)#crypto key generate rsa

device(config)# aaa authentication login default local

Now you could try using your new credentials to log in.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community