I am trying to connect to my ruckus network but a Configure.Me WiFi network does not appear in the list of options. What troubleshooting needs to be done in order to accomplish this first step in the connection process?
Greetings of the day,
For detailed understanding of the issue please let us know the LED status of the switch and the access points using the below guide.
R510 LED lights
RUCKUS LED lights
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Lennar Home Community
To solve the issue please check the following guide to make sure is the right devices and the connections for Lennar home as reference.
Most common Setups for Lennar homes users
1-Hereby I attach the guide on how to preform the factory reset correctly to the Access Point and configuration process.
Physical Factory Reset, an Access Point Ruckus
2-Also here is the guide on how to find the IP address from the Access Point ( Ip address are logical addresses given by the local router ) and log in using the same
How to find my Ruckus “Devices IP address” using free applications
Setup using IP address
Ruckus Unleashed Set-up using your Mobile