Fixing Ruckus Switch After Power Outage

[nicholasrogers2]

I followed the instructions in this article RUCKUS Forums - How to perform a Software recovery on an ICX7150 s... - CommScope RUCKUS Community F... however after installing the SPS08090k.bin image file using the Putty command line, the switch would boot up and ask for a login and none of the default logins work. The last step in the article says I need to update the image to the latest version so I want to make sure this will not cause issues. I tried unplugging power from the switch, and then restoring it, pressing "B" in Putty to start the boot monitor, but there was some error in trying to set the new updated image "SPR10010f_cd1ufi.bin". Is this the correct image file to use for the latest version? 

[Imran_ruckus]

Hi @nicholasrogers2 

I hope this message finds you well.

Thank you for your communication and for acknowledging the completion of the software recovery process. We greatly appreciate your continued engagement.

Regarding the Switch upgrade process, we recommend transitioning to version 08.0.95g, identified as the stable version for Lennar Home users.

To facilitate this transition, we have recently introduced an upgrade tool tailored to ensure a seamless process. Utilizing this tool is straightforward: users simply need to input the IP Address, Username, and password associated with the Switch into the software interface.

For your convenience, please find the necessary resources below:

1. Download the Upgrade software for Windows: Link: Upgrade Software for Windows

2. Download the Upgrade software for Windows: Link: Upgrade Software for MAC

3. Access the Upgrade Software User Manual: Link: Upgrade Tool User Guide for Lennar SmartHome users

We highly value your input and would greatly appreciate your feedback on our upgrade tool. Your insights are instrumental in our ongoing efforts to enhance user experience and ensure the tool meets your needs effectively. Please take a moment to share your thoughts, suggestions, or any issues you encountered while using the tool. Your feedback is invaluable to us and will guide us in further improving the tool for all our users. Thank you for your time and contribution.

Should you require any assistance throughout the process, please do not hesitate to reach out. Your satisfaction is our priority, and we are here to support you every step of the way.

Thank you once again for your patience and cooperation.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community