Faulty equipment, need an RMA

[BillRamos]

No internet or wifi starting 3 AM this morning. I unplugged the Ruckus ICX-7150-C12P and am able to connect hardwired to the internet. If I plug it back in I lose the hardwired connection and still no wifi.

[Imran_ruckus]

Hi @BillRamos 

Greetings!!!

Hope you are doing well.

Could you please provide an update on the status of the issue to proceed further?

Thank you.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @BillRamos 

Greetings! I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. Your prompt response would be greatly appreciated.

Thank you for your attention to this matter.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community