Enable command not working - amber light in the switch after power outage

[vani]

hello,

we had power outage for few seconds and then all the AP's are powered off. we followed the post to enable the switch but the "enable" or "ena" command are not working (RUCKUS Forums - How to Upgrade a Switch ICX-7150-C12P using a USB ... - CommScope RUCKUS Community F...)

Please help.

[vani]

when i ping 192.168.0.2 it is not alive. i have connected ethernet port to PC

[Jayavidhya]

Hi @vani 

Please try the same troubleshooting steps by turning off the windows firewall. Here I share the guide on how to turn off windows firewall.

Guide to turn off Windows firewall

https://support.microsoft.com/en-us/windows/turn-microsoft-defender-firewall-on-or-off-ec0844f7-aebd...

Please read the guide carefully before starting the steps.

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Ruckus ICX Recovery tutorial video

https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s

Please let me know if you are getting the same error or are stuck at any point in the software recovery process.

Best regards,

Jayavidhya

Lennar Home Community

[vani]

hello,

Thank you much for all the help. it worked.

THanks,

Vani

[Jayavidhya]

Hi @vani 

Thanks for your update.

Good to hear that the issue got resolved. Please feel free to mark the post as ACCEPTED SOLUTIONS.

Best regards,

Jayavidhya

Lennar Home Community

[vani]

ignore this