07-11-2023 06:26 PM
hello,
we had power outage for few seconds and then all the AP's are powered off. we followed the post to enable the switch but the "enable" or "ena" command are not working (RUCKUS Forums - How to Upgrade a Switch ICX-7150-C12P using a USB ... - CommScope RUCKUS Community F...)
Please help.
07-12-2023 09:06 AM
when i ping 192.168.0.2 it is not alive. i have connected ethernet port to PC
07-12-2023 09:26 AM
Hi @vani
Please try the same troubleshooting steps by turning off the windows firewall. Here I share the guide on how to turn off windows firewall.
Guide to turn off Windows firewall
Please read the guide carefully before starting the steps.
How to perform a Software recovery on an ICX7150 switch
Ruckus ICX Recovery tutorial video
https://www.youtube.com/watch?v=RHriOYYD_iI&t=7s
Please let me know if you are getting the same error or are stuck at any point in the software recovery process.
Best regards,
Jayavidhya
Lennar Home Community
07-12-2023 02:58 PM - edited 07-12-2023 03:06 PM
hello,
Thank you much for all the help. it worked.
THanks,
Vani
07-13-2023 05:27 AM
Hi @vani
Thanks for your update.
Good to hear that the issue got resolved. Please feel free to mark the post as ACCEPTED SOLUTIONS.
Best regards,
Jayavidhya
Lennar Home Community
07-12-2023 09:16 AM - edited 07-12-2023 02:59 PM
ignore this