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Difficulty remotely accessing Switch

New Contributor


I'm trying to access my ICX7150 switch to fix the coding error and spotty internet that I've seen in several posts, but I'm having difficulty remotely accessing the switch. I identified the IP address via one of the posted solutions (advanced IP search) and am able to ssh to the switch via Putty and log in. However, once I log in I see "ruckus" as a prompt and not "ICX7150-C12 Router". I can enter "enable", but then none of the other commands are recognized. I have tried unsuccessfully to console directly to the switch, so I'm a feeling a little lost here. Any help is greatly appreciated.