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Difficulty remotely accessing Switch

danalbre
New Contributor

‎05-20-2023 11:03 AM

Hello,

I'm trying to access my ICX7150 switch to fix the coding error and spotty internet that I've seen in several posts, but I'm having difficulty remotely accessing the switch. I identified the IP address via one of the posted solutions (advanced IP search) and am able to ssh to the switch via Putty and log in. However, once I log in I see "ruckus" as a prompt and not "ICX7150-C12 Router". I can enter "enable", but then none of the other commands are recognized. I have tried unsuccessfully to console directly to the switch, so I'm a feeling a little lost here. Any help is greatly appreciated.

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