We have a Lennar home with Ruckus ICX 7150-C12P switch and 2 routers. After a power outage the WiFi network set up through Ruckus is gone, so I can't login on the app or anything. I also can't see the original network name either. On the switch I see Sys light is orange and Pwr light is green. On the routers all lights are off.
I believe I've seen this before during a power outage before they took away phone support when someone was able to fix it for me. They had told me they did something so that I wouldn't have to deal with it again, but it seems that the power outage affected things again. I have zero knowledge in this area and need very specific, basic, detailed instructions on how to fix this asap please, and ideally how to prevent this in the future.
Note that WiFi through a separate router from our ISP still works.
If the reset does not make any difference, we need to perform a software recovery since it can be that the image flash is corrupted in basic words the unit is not able to boot up properly and need re-install the image to boot up properly.
We must get console access to the ICX-7150-C12P Switch as mentioned in the steps from the guide below:
Hi team, I actually prcoeeded with the software recovery, however, I tried multiple laptops (windows and macbook) with multiple chords but the laptops are not even able to detect the console. Please let me know how to proceed. It seems we can't even access it to attempt to perform a recovery.