Device connected to Ruckus is not working

[Imran_ruckus]

Hi @longjackshen 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[longjackshen]

I am unable to retrieve the "software recovery" from Pinky's previous post.  Precisely speaking, I am unable to see his previous email/post at all.

[longjackshen]

I just disconnected Ruckus with no choice.

[longjackshen]

Finaly I successfully reboot the system.  But all LED lights are still blinking.  The figure 5 in your video is not shown.  Please advise.  Thanks.

The following is NOT shown yet.  It's been blinking for a while already.

[longjackshen]

It's till blinking.