RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
02-20-2023 05:06 PM - edited 02-20-2023 06:19 PM
I have a dead switch that came with my Lennar home. How to get it replaced? I have swapped cables and outlet, no go.
02-20-2023 05:09 PM - edited 02-20-2023 06:18 PM
.
02-21-2023 04:50 AM
Hi @shobeav
Hope you are doing well!
1-On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on?

2-Make sure it is plugged into a well-known outlet/power source to discard any issue with the power outlet.
3- Are the Access Points R510 powering up?
4- Are you having any connectivity issues like webpage not loading or slow connectivity.
Once you confirm this let us know you can also send us a photo/picture
Best regards,
Jayavidhya
Lennar Home Community
