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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Deactivating account

JPD527
New Contributor

‎05-26-2023 02:39 PM

Sold my Lennar hone and need to deactivate my ruckus account so new owners can activate their home. Need help

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Imran_ruckus
Community Manager
Community Manager

‎05-26-2023 04:47 PM

Hi @JPD527 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

From the case description, I could understand that you need assistance in your RUCKUS account.

For Lennar Home users there won’t be any account maintained individually. There is no need of activating/deactivate any account for Lennar Homes. However, please call to support if you have any further queries. This support portal is only for helping Lennar Home Customers with their network issues with RUCKUS devices.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

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