Cannot Connect to Banking Apps/Websites

[Maggie]

Hello,

I cannot connect to any of my banking apps while using my iPhone or Mac, when connecting to the r510 ap (which is connected to an ICX 7150-C12 switch) but when connecting directly to the ATT modem/router it works fine.

I reset both APs already and the issue remains. Any ideas on how to fix this? 

[Maggie]

It is stable. Thank you! 

[Imran_ruckus]

Hi @Maggie 

Thank you for the response and the update.

Great!!! Good to know that the issue is now resolved. 

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

NOTE: Please feel free to mark the troubleshooting posts as ACCEPTED SOLUTIONS.

Have a great day ahead!!!

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[simonsun524]

Hi Imran,

 I have similar issues as Maggie did and tried to login ICX7150-C12 Switch with ssh, but I end up with at Ruckus Unleashed Network CLI every time. What did I do wrong?

[Imran_ruckus]

Hi @simonsun524 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!

As you are getting ruckus# Prompt, meaning, you are using a Unleashed AP IP Address and NOT the ICX Switch IP Address.

As this case is raised by @Maggie 

To avoid confusion with posts, you can create your own post with the problem you're facing and a detailed description of the network issue and what you've done so that we can guide you properly.

Thank you again for understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.