01-08-2023 06:55 AM
I juat bought a home that the previous owner had a ruckus r510 set up in. I figured out my internet router needs to be connected in there with the other wireless equipment. Can I set this up with my cell phone or do I need a laptop. I don't have my laptop with me now. I can't control the smart home items currently because they seem to still be connected to the prior owner's network.
Thanks.
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01-10-2023 09:40 AM
I know Geek Squad. I am decent with comouters but never encountered this.
So you are saying to turn off the Ruckus and my router, then press the reset button on the Ruckus and start it up. Then configure that..after then boot up my router?
01-09-2023 05:48 AM
Hi @Rleader
Here I attach the links to setup RUCKUS r510 using cell phone.
RUCKUS Unleashed Standard Typical Installation Using Unleashed Mobile App
https://www.youtube.com/watch?v=4__1rnxiU6g&t=18s
Best regards,
Jayavidhya
Lennar Home Community
01-10-2023 07:37 AM
Thank you. Is there a list of techs certified to install or reconfigure this for me in Venice,Florida by any chance? Lenar home. Xfinity internet service. Thanks!
01-10-2023 09:07 AM
Effective November’2022, ‘Ruckus Support for Lennar Homes customers will no longer be handled by phone or email. We will be exclusively supporting customers via this community forum support model.
If you need something to be clarify on the process, please let us know
Best Regards
Fernando Vasquez
01-10-2023 09:24 AM
Hi @Rleader
We do not have any list, however there is a tech company named geek squad that you can hire, now in order to re configure.
For that you need to factory reset one Access point, leave the other power off, then when you factory reset that only power on Access Point, you will be able to see the configure me SSID and do the set up from the APP,
Finally when the set up is done, you can reconnect the other APs that will join automaticity to the new system you have created.
Best regards,
Jayavidhya
Lennar Home Community