08-16-2024 11:03 AM
I just bought a Lennar smart home. I got no instructions or info about anything the house has to offer. It has been trial and error trying to get the Ruckus working. We have 2 access points that we have reset everything seems to be running fine. One has power green and two amber lights for 5g and 2.4g. The other has 2 green lights one for power and the other for CTL and the same amber lights. I have no login info or even how to log in for them. I have reset both of the AP but haven't reset the ICX 7150. When I try to access the Configure.me nothing come up I don't even see a Configure.me in the wifi settings. My last resort now is this request and resetting the ICX 7150
08-26-2024 11:58 AM
Hi @AngeloE ,
Greetings!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.
Thank you.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community