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Both AP's Power off.

ariark
New Contributor

Hi, our access point's (AP) has been experiencing frequent power off's. Every time my ICX 7150 C12 switch need manually power off and power back on after AP's power on. I reset my both AP and getting same issue. Please help to resolve issue.Before power cycle with no active AP'sBefore power cycle with no active AP'sAfter power recycle with active AP'sAfter power recycle with active AP's

17 REPLIES 17

Hello @ariark

I hope this message finds you well.

Thank you for your communication and for acknowledging. We greatly appreciate your continued engagement.

Please execute below commands:

ICX7150-24P Switch>enable (hit enter to accept the command) 
ICX7150-24P Switch#boot system flash secondary yes (hit enter to accept the command: the switch will reboot)

Once you execute the above commands and Switch completes reboot. Use the upgrade tool to upgrade your Switch to 08.0.95g.

To facilitate this transition, we have recently introduced an upgrade tool tailored to ensure a seamless process from 08.0.80f. Utilizing this tool is straightforward: users simply need to input the IP Address, Username, and password associated with the Switch into the software interface.

For your convenience, please find the necessary resources below:

1. Download the Upgrade software for Windows: Link: Upgrade Software for Windows

2. Download the Upgrade software for MAC: Link: Upgrade Software for MAC

3. Access the Upgrade Software User Manual: Link: Upgrade Tool User Guide for Lennar SmartHome users

We highly value your input and would greatly appreciate your feedback on our upgrade tool. Your insights are instrumental in our ongoing efforts to enhance user experience and ensure the tool meets your needs effectively. Please take a moment to share your thoughts, suggestions, or any issues you encountered while using the tool. Your feedback is invaluable to us and will guide us in further improving the tool for all our users. Thank you for your time and contribution.

Should you require any assistance throughout the process, please do not hesitate to reach out. Your satisfaction is our priority, and we are here to support you every step of the way.

Thank you once again for your patience and cooperation.

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community

test

Hi,

When i connect console, it's continued getting error message, I am not able to stop. I tried couple of times but it's same error.

Here are the message details:

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

Thank you.

Hello @ariark ,

Thank you for the response.

May I please know if the Switch has rebooted once you enter the command?

Awaiting your response.

Thank you for your patience and understanding.

 

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

Hi,

The switch reset after couple times rebooted but, same error.

 

Thank you. 

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