CommScope RUCKUS Community Forums

pietrasaurus · ‎03-06-2023

After extensive searching, I believe our switch has somehow managed to boot up on the wrong partition. To complicate things, I cannot access the switch via the mobile app - it wont accept any username/password I’ve tried.

Can someone provide step-by-step instructions on how to connect a MacBook to the switch, but assume the individual in need is very much a beginner and hasn’t a clue what they are doing…. where to click, the program needed, exact commands to enter, etc. We do have the appropriate cord, so that’s a solid start!

Imran_ruckus · ‎03-07-2023

Hi @pietrasaurus

Thank you for the response and the information you shared,

Could you please let me know if there was a power outage/spike recently?

As you mentioned and as per the link you shared, about the routing code issue. If you are unable to access the Web GUI of the switch and perform the steps to fix the routing code issue. We can fix it by getting console access to the Switch as described below.

Below is the guide on how to console in the ICX-7150-C12P:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

Once you get the access to the console, please enter the below commands.

Note: Hit Enter to accept each command

enable

show version

copy flash flash secondary

boot system flash secondary yes

(Please share the output screenshot of the ‘show version’ command to check the version of your Switch)

Example:

VIDEO LINK AS REFERENCE: https://www.youtube.com/watch?v=Eem1IBgYaWc

Switch Upgrade:

The recommended stable version is 8095g-

Below are the options or methods to perform the Upgrade on the switch:

1st Option:

1. In this option, we will use a pen drive or USB flash drive in which we move the files to the pen drive and connect it to the Switch then through CLI we execute the commands to upgrade the Switch using the following guide as a reference:

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

2nd Option:

2. The following guide is an example of an upgrade via TFTP server, by using an application (FREE) to send files or upload remote files to a device, in our case, we will use it to update a new version to the Switch, basically, it will send the image version remotely from the computer to the switch.

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

3rd Option:

3. In this option we Upgrade the Switch from the Web Interface (GUI) of switch.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-vi...

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

Lennar Home Community.

View solution in original post

Imran_ruckus · ‎03-07-2023

Hi @pietrasaurus

Thank you for the response and update.

Great!!!

Good to know that the issue is now resolved.

We appreciate your time and patience on this case.

Note: Please feel free to mark the previous post as ACCEPTED SOLUTIONS

Have a great day ahead!!!

Thank you again for contacting RUCKUS Lennar Home Community

CommScope RUCKUS Community Forums

Beginner - help with access ICX7150-c12 on a MacBook