01-09-2023 02:26 PM
Ruckus was installed with Lennar smart home package back in 2018. We had two extenders located in the center of the home, one on each floor’s ceiling. Great signal in the center of the house (living room & game room). However, bad signal in master & guest rooms, located toward front and back of house. Need help troubleshooting to gain connectivity throughout the house entirety. Best for a technician to stop by to evaluate if possible. Our internet company stated our house as a very complex set up and they are unable to touch third-party equip.
01-10-2023 07:05 AM
Hi @jaydeedavis
Please confirm if the issue is happening while it is connected to access points or when it is connected to ISP router.
Please follow out the next steps.
How to Fix Routing code issues on Lennar Home users via Web GUI.
How to Fix Routing code issues on Lennar Home users via CLI
Guide#1 for CLI:
Guide#2 for CLI:
Note: if you have access to the Unleashed Dashboard and the Switch can be seen from there, it may look like the following image, ICX7150-C12-Router instead of ICX7150-C12-Switch, now before starting the steps of the guide, I will advise you to cable the computer directly to the Switch, since you will have a better connectivity than if you connect via wireless.
How to Upgrade a Switch ICX-7150-C12P using a USB flash drive
How to upgrade a Switch ICX7150-C12P via TFTP
Upgrade a switch via Web GUI (ICX7150 Switch)
Best regards,
Jayavidhya
Lennar Home Community