After Power outage, Ruckus wireless routers stop working

[vantran]

After power outage, my Ruckus wireless routers have no power on and no lights. I used a different outlets, and reset them but they are still not on. Can you please help to fix them? Thank you

[Imran_ruckus]

Hi @vantran 

Greetings!!!
Thank you for the response and the update.

As per the light status of the RUCKUS ICX-7150-C12P Switch, they are in a normal state.

This issue may be due to the Switch PoE ports getting disabled. Please refer to the below RUCKUS Lennar Knowledge base self-help guide to check and fix this issue.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/NO-Power-on-Access-Points-an...

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[vantran]

Hi Imran,

I followed the steps to enable the Switch PoE ports but the wireless routers on the ceiling are not still power on. Can you please let me know what next steps will be?

Thank you. 

[Imran_ruckus]

Hi @vantran 

Greetings!!!
Thank you for the response and the update.

Please enter the below commands once you log in to CLI and share the output.

Note: Hit Enter to accept each command 

enable 

show version

show flash

show inline power 
show interface brief

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again for your patience and understanding. 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[vantran]

Hi Imran,

They are back online and work as normal when I re-executed the commands. 

Thank you so much for all your helps,

[Imran_ruckus · Accepted solution]

Hi @vantran 

Thank you for the response.

Great!!! Good to know that the issue is now resolved. 

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Have a great day ahead!!!

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.