Access points won’t power on

[farazkarami]

No power on access points

[farazkarami]

It says off - how do I turn them back on?

[Imran_ruckus]

Hi farazkarami

Thank you for the response.

Could please share the output/screenshot of all the commands? Also please share the screenshots if there are any errors.

Before uploading the photos please login to the RUCKUS account and you can upload the image.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

Lennar Home Community.

[farazkarami]

[Imran_ruckus]

Hi farazkarami

Greetings of the day!!!

Thank you for the information you shared.

As I can see from the pictures you shared, the PoE is in the disabled state on all 12 ports of the Switch. By which the Access Points are unable to get the power.

To enable the PoE on the Switch, please perform the below commands from the CLI:

Note: Hit Enter to accept each command 

Switch>enable
No password has been assigned yet...
Switch#configure terminal
Switch(config)#interface ethernet 1/1/1 to 1/1/12
Switch(config-mif-1/1/1-1/1/12)#inline power

Once above commands are performed, you could check output of command ‘show inline power’ to verify.

Also attaching a Screenshot as a reference:

Please let me know if it starts working or if you have any further queries.

Thank you again.

Best regards,

Imran Sanadi

Lennar Home Community.

[Imran_ruckus]

Hi @farazkarami

Greetings of the day!!!

Hope you are doing good.

Could you please update on the status of the issue?

Note: If the issue is resolved please feel free to mark the troubleshooting posts as ACCEPTED SOLUTIONS.

Thank you again for contacting RUCKUS Lennar Home Community

Best regards,

Imran Sanadi

Lennar Home Community.