Access point power is not on

[varunkrissj]

I upgraded my ATT wirless modemat home and after that the access point pwoer is not on and also not showing green light on the ruckus icx7150. 

[Imran_ruckus]

Hello @varunkrissj 

I hope this message finds you well.

Thank you for your response and the update.

Could you please attempt to access the CLI using the Telnet option? Telnet does not require a username or password.

For instructions on how to access the Command Line Interface (CLI), please consult the following RUCKUS Lennar Knowledge Base article: 

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Li...

If you have any questions or concerns regarding this process, please do not hesitate to reach out.

Thank you once again for your patience and cooperation.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community

[varunkrissj]

HelloImran,

The CLI helped me to get all access point power on and now can you provide steps for updating firmware or any other things. its been long time i updated.

[Imran_ruckus]

Hi @varunkrissj 

Thank you for the response and the update.

Please share the below command outputs to check your current Switch version and assist you accordingly.

enable

show version

show flash

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[varunkrissj]

Sure, please find below details

telnet@ICX7150-C12 Switch>enable
No password has been assigned yet...
telnet@ICX7150-C12 Switch#show version
  Copyright (c) 1996-2017 Brocade Communications Systems, Inc. All rights reserv                                                                                                             ed.
    UNIT 1: compiled on Feb 17 2017 at 16:03:13 labeled as SPS08060
      (23946048 bytes) from Primary
        SW: Version 08.0.60T211
      Compressed Boot-Monitor Image size = 786944, Version:10.1.09T225 (mnz10109                                                                                                             )
       Compiled on Sat Feb 18 00:15:43 2017

  HW: Stackable ICX7150-C12-POE
==========================================================================
UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module
      Serial  #:FEK3229N086
      Current License:
      P-ASIC  0: type B160, rev 11  Chip BCM56160_B0
==========================================================================
UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module
==========================================================================
UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module
==========================================================================
 1000 MHz ARM processor ARMv7 88 MHz bus
 8192 KB boot flash memory
 2048 MB code flash memory
 1024 MB DRAM
STACKID 1  system uptime is 3 hour(s) 32 minute(s) 29 second(s)
The system started at 00:02:27 GMT+00 Sat Jan 01 2000

The system : started=cold start
--More--, next page: Space, next line: Return key, quit: Control-c^C
telnet@ICX7150-C12 Switch#show flash
Stack unit 1:
  Compressed Pri Code size = 23946048, Version:08.0.60T211
  Compressed Sec Code size = 23946048, Version:08.0.60T211
  Compressed Boot-Monitor Image size = 786944, Version:10.1.09T225
  Code Flash Free Space = 1307496448

[Imran_ruckus]

Hello @varunkrissj 

Thank you for your response and the information provided.

Based on the screenshot you shared, it appears that your current Switch is running on an older non-UFI 08060 version resulting in such issues. To ensure optimal performance for Lennar Homes users, I recommend upgrading the Switch to a recommended version.

For detailed instructions on how to upgrade the RUCKUS ICX-7150-C12P Switch from a Non-Unified Forwarding (Non-UFI) version, please refer to the RUCKUS Lennar Knowledge Base self-help article available here:
https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-upgrade-RUCKUS-ICX-71...

Since you have access to the CLI, I recommend following the 2nd option outlined in the article.

Please proceed with the upgrade process and feel free to reach out if you encounter any challenges or require assistance during any step of the process.

Thank you once again for your patience and cooperation.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community