Access point dosent exceed 100mbps

[Antoniobaker09]

My access point downstairs can't exceed pass 100mbps. This happened when I lost power to the system. Previously I called in and they pushed it back to 1000mbps. Can someone please assist me?

[Imran_ruckus]

Hi @Antoniobaker09 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS setup is not working, with a lower Internet speed after a power outage.

This issue may happen when the Switch runs on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. If the Switch boots up on the other partition (Due to a power outage/power spike) which may be running on a ‘Routing Code’ results in causing this issue. 

Please refer to and follow the steps described in the below RUCKUS Lennar Knowledge base self-help article.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-ICX-7150-C12P-...

Please follow the process and let me know if you need help at any point during the process.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @Antoniobaker09 

Greetings!!!

Hope you are doing well.

Could you please provide an update on the status of the issue to proceed further?

Thank you.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Antoniobaker09 

Greetings! I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Your prompt response would be greatly appreciated.

Thank you for your attention to this matter.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Antoniobaker09 

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

Your prompt response would be greatly appreciated.

Thank you for your attention to this matter.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community