Access point config issue on wifi

[vsudhirv]

I recently change my verizon router for fios wifi. Ruckus access point are not connecting to router, even I hard reset but no success. I have 4 access point and all are fail to connect. Please help!
Also one of 4 currently power led is solid green, controller is blinking, other 2 led if off.
For rest three Access points, power led is sold green, wifi led are amber and controller led of off.
With all of those, I do not see any wifi connection, even after hard reset, tried cofig with configure.Me.2C3BAO and that is unable to obtain ip address.. totally messed. Please help?!

[pinky_ruckus]

Hello @vsudhirv 

Greetings!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that you have received a new router from your Internet service provider and facing issues logging in to the network.

For guidance on setting up your system, please refer to the RUCKUS Lennar Knowledge Base self-help article linked below. The article includes detailed instructions for the setup process.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Lennar-Home-devices-C...

Please let us know if you have any queries in this regard.

Should you require further assistance or have any questions, please do not hesitate to reach out.

Thank you once again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community