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APs showing offline

laharr2
New Contributor

I have two APs showing offline and have tried researching the issue and unable to resolve on my own. Please help.

16 REPLIES 16

Hi @CEJ 

Hope you are doing well! 

Based on the troubleshooting done, and you confirm that your switch is running 8090+ version, This unit Should be RMA (return merchandise authorization) in simple words replace it.

Feel free to contact us via chat, comment you already have a post, copy the link from the post and paste it into the chat to start unit replacement.

https://support.ruckuswireless.com/contact-us

Best Regards 

Fernando Vasquez

CEJ
New Contributor

Okay thank you for fast responses and helping me figure out this issue.